Unleash your business’ potential

AI, Data, E-Commerce, CRM, Digital

Let’s discuss

You have growth potential to leverage.

Potentiel de croissance - Sébastien Brunelle

Data and technology provide you with significant benefits to:

Recruit new customers,
Increase Customer Value,
Gain productivity, simplicity, and peace of mind in your daily operations.

Ready to take your business to the next level?

Get Expert Guidance

Sébastien Brunelle

With over 20 years of experience in business technologies across various industries:

Luxury, Banking, Telecom
Retail, Wholesale
International, France, Switzerland
Large Enterprises, SMEs

Together, we can turn your challenges into significant growth opportunities.

Areas of Expertise, from Vision to Operations

Stratégie Digitale

Digital Strategy

Clarify your vision and sustainable competitive advantage.

Data analyses

Data & Analytics

Turn your data into growth opportunities.

AI IA

Artificial Intelligence

Increase productivity by optimizing your daily operations.

E-Commerce

E-Commerce

Tailored experiences for exceptional results.

CRM Clienteling

CRM – Clienteling

Maximize customer value with effective client relationships.

Marketing Communication

Marketing Communication

Enhance your brand visibility and generate leads.

A Tailored Approach to Your Needs and Maturity

Analyze to understand your business model and challenges to assist where you need it most. Possibility to form a team of experts to address your end-to-end needs.

Discover

Strategic vision
–
Environment analysis
–
Business case

Plan

Diagnosis
–
Strategic plan
–
Roadmap

Act

Organize
–
Process
–
Tools & technologies

Optimize

Performance monitoring
–
Competitive analysis
–
Continuous improvement

Objective :
Fast ROI, turnkey project.

Success Stories

Luxe

LUXURY

Launched e-business activities in Europe, USA, China, Japan, Southeast Asia
+118% e-business revenue year 2 vs. year 1

Optimized purchasing processes
15% reduction in lost sales

Developped CRM 
+20% in-store sales

E-learning program for wholesale advisors
70% registration and 80% monthly engagement

Télécommunications

TELECOM

Developed CRM (data, predictive scoring, large-scale trigger marketing)
15% reduction in churn

Restauration

RESTAURANT INDUSTRY

Optimized recruitment process
60% time saved on CV sorting

Testimonials

CEO of an IT recruitment company based on affinity matching

Services provided:
AI Training, Support in Prospecting


I had the pleasure of working with Sébastien on several aspects of professional training, and I want to highlight his expertise and dedication.

He guided us with efficiency and kindness, offering solutions tailored to our needs and explaining complex concepts in a clear and accessible manner.

Thanks to his valuable advice, we were able to enhance my skills and gain a better understanding of the challenges of training in our field.

Sébastien is not only an excellent trainer and consultant on strategic business topics but also a trusted partner, always attentive and ready to share his expertise. If you have the chance to work with him, don’t hesitate—you will greatly benefit from the collaboration.

Thank you again, Sébastien, for your invaluable support!

CEO of a Fragrance and Beauty Brand Development Company

Services provided:
Business Intelligence


I would like to recommend the services of Sébastien Brunelle, whom I worked with specifically to address needs related to IT tools for forecasting calculations and purchase planning.

Throughout our collaboration, Sébastien demonstrated a keen understanding of our needs and provided solutions tailored to our requirements. His ability to quickly grasp technical challenges and deliver high-quality support was highly appreciated by everyone involved in the project.

I wholeheartedly recommend Sébastien Brunelle to any company looking for a competent, reliable, and efficient service provider.

Book an appointment

Sébastien Brunelle

Your transformation is about to begin…

Let’s discuss it over a

30-minute strategic consultation

Book an appointment
Name

Elevate Luxury Customer Experience with AI

🔥 In Geneva, I co-hosted the conference: Luxury 2025-2030: How to Elevate the Customer Experience with AI.
✨ Together with Michel Aebischer (Creaxum), an expert in analytics and AI for 20 years, we explored how artificial intelligence can elevate the customer experience. The discussions were rich, interactive, and full of inspiration.

👉 Key highlights:
How AI hyper-personalizes the customer experience and can make the difference between “satisfying” and “delighting” 🌟
The importance of a customer-centric approach, clean data, agile infrastructure, and change management with a human-centered focus 📊

Sébastien Brunelle speaking about AI in Luxury

Demos and real-life examples of luxury brands that have already made the leap 🚀

🔊 The feedback was unanimous: “Inspiring,” “eye-opening,” and most importantly… “ready to take action!”
For those who couldn’t attend, you missed a unique moment of sharing and reflection 💡. But good news, you can download the presentation, or we can bring this experience to your company and support you in the digital transformation.

Download the presentation
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